FAQ
Short answers to the questions law firms ask before booking a demo. If yours is not here, ask it at the demo and we will answer it plainly, including when the answer is that we do not do the thing you need.
What it is
Direct answers to the questions that come up before a firm commits.
What it is not
It is not a sales page, and it is not a substitute for a conversation.
The short version
- Firm Manager is the product. Everything else attaches to a case.
- Setup is one-time and the licence stays with your law firm.
- Your record sits in your own database, on your own computers.
- Courts are added one at a time, and we say when one is not covered.
- iPhone and Android apps release in the next weeks.
- Your clients never need an app.
Questions
- How is Tulip charged?
- A one-time setup, after which the licence stays with your law firm. Updates are included. It is not a monthly fee to watch cause lists. New courts or new connections are scoped separately as their own work.
- Software like this is often sold as case tracking. Is that what Tulip is?
- No, and we would not describe Tulip that way. Watching a cause list is one thing that attaches to a case. Firm Manager holds the clients, cases, hearings, files, drafts, messages, and billing that a law firm actually runs on, which is a different product to a listings feed.
- Do you cover our court?
- Ask us. The Supreme Court, the Bombay High Court, Maharashtra district courts, the state real estate regulator and its appellate tribunal, and the consumer commissions are wired today. If yours is not, we will say so before you buy rather than after.
- Who owns the data?
- Your law firm. Your own database, no shared tenancy with another firm, no training on your files, and a full export whenever you ask for it.
- Do our clients need to install anything?
- No. Clients open a link in the browser already on their phone. They can read what you sent and sign without an account or a download.
- When are the mobile apps out?
- iPhone and Android release in the next weeks. Firms already running Tulip get them first.
- Can we keep Tally and Zoho?
- Yes. Tally stays Tally and Zoho stays Zoho. Tulip raises the fee memo on the case and sends the finished entry across.
- How long does setup take?
- It depends on how much old record there is to recover. We look at what you have before quoting a timeline rather than promising a number that suits us.
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Still unsure whether Tulip fits your law firm? Book a demo and ask directly.